PROFILE SUMMARY

Mihai Rusoaie is a solution integrator for Internet and telecom products with over 10 years of experience in customer mediation, project planning, team coordination, implementation of processes/methods, tracking, reporting and e-Business development.
His main specialties are e-Commerce, ERP, CMS, CRM, MMS Center/Relay, Wap Gateways, Charging/Billing of VAS, WEB 2.0, PHP, MySQL, C, Java, Linux and IP networks.

PERSONAL PROFILE

Dealing with others. Likes to be responsible, self-confident, persuasive, task oriented, and dominant. Ambitious, yearning for success, wanting a prosperous life, wide range of interests. Seeks social attention and recognition, likes to play to an audience, spontaneous, witty, not easily embarrassed. Confident, self-assured, presents self with conviction, likes to talk, projects high sense of own personal worth. Has a strong sense of self-sufficiency, resourceful, keeps a certain distance between self and others, resolute. Likeable, understands the feelings of others, versatile, adventurous, has good social skills.
Self-management. Willing to take risks, has strong feelings and emotions, speaks out when angry or annoyed. Generally satisfied with life situation, cheerful, feels self to be in a good physical and emotional health, feels competent to deal with life's demands.
Motivations and thinking style. Motivated to achieve, particularly in open and fluid situations. Comfortable and confident in handling intellectual and conceptual matters, verbally fluent, thinks ahead.
Work-related measures. Likes what is new and different, thinks in unconventional ways, likes to think "outside of the box", has a rapid personal tempo. Likes to take positions of leadership, deals effectively with stress and pressure.
The ALPHA's are interpersonally active and accept the social norms by obeying them, agreeing with them. The persons that are characterized by this lifestyle take attitude, are very involved and don't hesitate to take action. They are ambitious, objective-oriented, well organized and have strong leadership potential. This person may be a charismatic leader and initiator of constructive efforts.

(Excerpt from California Psychological Inventory 260)

PROJECT EXPERIENCE

Client: Alcatel-Lucent [01/2010 - present]

Project description: Telecommunications solutions (100+ products from the Alcatel-Lucent's Applications portfolio) including hardware, software, right to use, licenses, customer development engineering, warranty, installing services and commissioning, maintenance, on-site support and training. Projects start from 100k €, but can reach up to 50M € and are targeted for customers in the Europe, Middle-East and Africa (EMEA) region.
Role in the project: As a Bids&Proposals Presales Engineer, I am identifying in the customer's Request for Quotation features that match the products in our portfolio and then I am preparing the documents required for offer submission: Initial Project Income Strategy, Scope of Work, Statement of Compliance, Bill of Quantity, technical design and architecture.
Job requires high technical knowledge, pricing strategy, roadmap and dimensioning tools for all the products and strong communication with Customer Units, Sales&Marketing, Key Account Managers, Financial and Commercial support, Product Managers and Bid Manager.
Key concepts: competition, fixed and variable costs, project selling price, variable margin, gross margin, operating profit, incoterm, negociation, tax, insurance, risk, RFQ, IPIS, SoW, SoC, BoQ, CDE

Client: BDN | CONNECT [08/2009 - present]

Project description: BDN | CONNECT is a barter-based indoor advertising network
Role in the project: As one of the 4 managing partners, I am optimizing the information flow and processes inside the company (between customers, sales, marketing and logistics).
My responsibilities include: planning, designing, developing, testing and maintaining the Intranet/Internet ERP platforms necessary to operate and monitor the network (account managers, partners, area sales managers, regional sales managers, key account managers, customers, contact persons, locations, photos, panels, posters, barters, contracts, bills, receipts, statistics, reports)
Technologies used: Sales Force Automation - SFA, Customer relationship management - CRM, Enterprise Resource Planning - ERP, Web 2.0, HTML, AJAX, CSS, JavaScript, PHP, Model–view–controller - MVC, Symfony Framework, MySQL, Fedora Linux

Clients: Business Development Network, Badina | Badina, Sara Grup, Pansarmis, Bioclinica, Nanette Real Estate Group, I Am Fame, Go For Barter, Reteta Zilei, Cedru Prod, Princeps Studio, Fructus Plaza [09/2007 - present]

Project description: As a full-service advertising agency, we are offering complete services to our customers: corporate ID, design, web, print and outdoor.
Role in the project: As Head of IT, I am analyzing, planning, designing, developing, testing, promoting and maintaining customized on-line Content Management Systems.
My responsibilities include: mediating meetings with customers, integrating the design template requested by the customer, managing online advertising campaigns, backup/recovery of data, implementing payment and shipping solutions, developing web modules/components/widgets on request and maintaining our own online services.
Technologies used: Shared/Virtual/Dedicated Web Hosting, Content management system - CMS, Joomla, Wordpress, Debian/Fedora Linux, Apache Httpd Web Server, e-Marketing, Search Engine Optimization - SEO

Clients: Deltatel , Alcatel-Lucent, Orange , Vodafone , MTN , British Telecom , Dialog Telekom Sri Lanka, Post and Telecommunications of Kosovo , Bharat Sanchar Nigam Limited India , TNM Malawi , Globacom , CamGSM Cambodia, DST Brunei , Andorra Telecom , Jersey Telecom , Tikiphone Tahiti , True Move Thailand , UTS Antilles , Togocel [01/2007 - 09/2009]

Project description: Providing remote technical support for installing and maintaining Alcatel-Lucent VAS solutions: WAP Gateway, MMS Centre/Relay and Charging Proxy.
Role in the project: Besides customers' enquires, as a Level 2 support engineer, I was planning scheduled interventions for maintenance operations: database flush/clean-up, mass user provisioning, debugging, testing&validating, backup/restore/recovery, integration with other network elements, configuration of new services, upgrades and patch installation.
As a process and methods engineer, I was also participating in all activities that are required until projects reach maintenance phase: scope of work and requirements, specifications, planning, site survey, tracking and reporting, back-office testing, installation and acceptance.
All projects involved strong communication with Alcatel-Lucent world-wide customers, on-site Deltatel installers and Technical Project Managers, Network operations centers, Level 1 Support, sales and tendering, account/contract managers, Level 3 Support and R&D.
Technologies used: High Availability Red Hat Linux, TCP/IP, network design, channel bonding, TCP/IP traces, RADIUS Authentication, LDAP, Fastcache database, SNMP, PostgreSQL, WAP, MMS, MM1, MM7, data charging, billing, GPRS, Proxy Framework, Push Access Protocol, Push Proxy Gateway, Intelligent Network, Call Detail Record (CDR), XML, shell scripting, Wireshark/Ethereal protocol analyzer, IPTables, HP DL360 and DL380 Servers, Remote Connection (RAMSES, Cisco VPN, Aventail, Dial-in, Putty, Remote Desktop Connection), Ticketing tracking tools (Remedy/CARES, Siebel VEGA Tracking)

Client: Seashells [11/2004 - 08/2006]

Project description: Atuu Conect is a Customer Relationship Management software designed for real-estate and tourism companies to keep in touch with their customers, advertise their products and discover new business leads over the Internet/Intranet. Solution includes powerful communication tools such as targeted mass communication through Mail, Fax, SMS and E-mail.
Role in the project: As Co-Founder and Account Manager, I was responsible for business development, Business-to-business (B2B) sales and product development. As the product Atuu Imobiliar was new on the market, I have participated at its launching and beta testing with some of our customers. Job also involved tendering and contract negotiation.
Technologies used: PHP, C, MySQL, HTML, AJAX, SMS, FAX, shell scripting, VoIP, Debian & Fedora Linux, LAN, IP routing

Client: Siemens VDO Automotive [03/2003 - 09/2004]

Project description: Intranet Pages and Content Management Systems for internal use.
The applications are used by developers to compile their embedded software for the Electronic Control Units (automotive industry).
Role in the project: Software Developer (Internet applications)
Technologies used: HTML, JavaScript, Active Server Pages, MsSQL

Client: Wapme Systems [06/2002 - 10/2002]

Project description: Implementing the Multimedia Messaging Service in Kannel open-source Wap and SMS Gateway by following the Open Mobile Alliance standardization documents and testing on the first MMS-capable mobile terminals on the market: Nokia 7650 and Ericsson T68i (pre-released for validation purposes only).
Role in the project: as a team leader, I was responsible to define project milestones, manage the tasks, roles and responsibilities of the team members and creating daily reports for the customer. As the MMS technology was new at that time, I had to create the architecture of the MMS Center/Relay based on OMA specifications.
Technologies used: C, WAP, MMS, Red Hat Linux, SMIL (Synchronized Multimedia Integration Language)

Client: Wapme Systems [11/2001 - 05/2002]

Project description: Aiduu Shop is a portal for delivering logos and ring tones to mobile terminals through Wap protocol.
Meet People is a mobile dating and flirt service using SMS, Web and Wap. People can create an account, upload photos and communicate with other users. This is very close to a modern on-line social network.
Role in the project: Software Developer (Mobile Applications Portal)
Technologies used: Java Servlets, Java Applets, JSP, Oracle, Oracle iFS, WAP, WML, Tomcat, Apache, Dreamweaver, Nokia Toolkit, JBuilder, JDeveloper, Struts

Client: Pfizer Germany [09/2001 - 11/2001]

Project description: Developed and automated script to generate the products' section of Pfizer's website from text files
Role in the project: Software Integrator of Intranet pages
Technologies used: HTML, PHP, MySQL

Clients: Millenium Restaurant [12/2000 - 09/2001]

Project description: Started as a high-school project and developed together with a colleague, this e-shop has become the first virtual restaurant from Romania.
The e-shop has revolutionary features such as custom hamburger creation and automated order billing in the back-office.
Project was well known at the time and rewarded with several awards in regional and national contests.
Role in the project: Together with my colleague, we first created the concept, did the software and database architecture and implementation. We built a business plan and we marketed the site as a service. After on-site customer implementation (front-office and back-office) we implemented an advertising campaign together with our partner, the Millenium Restaurant.
Technologies used: PHP, MySQL, JavaScript, HTML

Client: The Computer High School Grigore Moisil [01/2000 - 05/2000]

Project description: Educational portal for tourism in the Carpathians. Site contains all information about the mountains, climate, fauna and flora for potential tourists. Premium users can search hiking paths through the mountains. Graph-based algorithm written in Perl instantly calculates the shortest or the easiest way there is between two mentioned points on the map.
Role in the project: Project coordinator (team of 3 members), software developer&integrator
Technologies used: HTML, JavaScript, Perl, Adobe Flash

Client: The Computer High School Grigore Moisil [02/2000 - 04/2000]

Project description: High-school project, this smart-card reader is a device that can read 7816-2 Smart-Cards and it was designed for clocking and access control.
Role in the project: Hardware Designer for the external reader.
Technologies used: C, ASM, Parallel Port, Smart-Card

EDUCATION

Master in Business Administration-Executive, "Politehnica" University of Timisoara, Romania [2008 graduate]

Mentor: Anghel TAROATA

Final thesis:

e-Business Models in Romania

Key concepts:

marketing, human resources, information and operations management, strategic management, reengineering business processes, knowledge management and negotiation, quality management, corporate finance, career management, sales strategies, team and project management

Alcatel-Lucent trainings [01/2007 - 12/2007]

Key concepts:

Basic GSM, Advanced IP Networks (ACL, SNMP, RIP, OSPF, HSRP, NAT, PAT, DHCP), Signaling System #7 (SS7), Intelligent Network (IN) and Open Service Platform (OSP), Value-added Services (Charging Proxy, WAP Gateway, Proxy Platform, MMS Centre and Relay, Push Proxy)

Computer Engineer (Hardware), "Politehnica" University of Timisoara, Romania [2006 graduate]

Graduated with a final score of 9.31 (scale 1.00 - 10.00; max 10.00)
Mentor: Mircea VLADUTIU

Final thesis:

Quality of Service in Voice over IP Networks is an experimental study of testing overall call quality (H.323 and SIP) with Hammer Call Analyzer over different network types.

Key concepts:

Hardware: hardware architecture, ALU, DLX, hamming matrix, PLA, MIPS architecture, R4000, cache memory, 8051, 8251, 8253, 8255, Intel x86, Motorola 680x0, Z80, RISC, hyper threading, dual-core, RAID, input-output devices, SCSI, CAN, MIDI, I2C, USB, HDTV, GPS, VHDL, TTL, NMOS, CMOS, BiCMOS, ECL, MOSFET, DMA, DAC, ADC, Motorola DSP 56000, CLUT, optical storage devices, PROM, EPROM, EEPROM, SRAM, PLD, PAL, FPLA, CPLD, FPGA, RAM, DRAM
Networking: Ethernet, OSI, PSTN, ISDN, GSM, GPRS, EDGE, UMTS, satellite communications, fiber-optic communication, VoIP, Alcatel 1000 E10
Software: OOP, JAVA, C, C++, databases, graphs, trees, recursion, divide and conquer, backtracking, UNIX, pipes, threads, searching & sorting techniques, SQL, MySQL, Visual dBase, artificial intelligence, LISP, Prolog, compiling techniques, computer graphics, ASM, XML, CGI, HTML, RDF, XHTML, RSS, PHP, JavaScript, Microsoft Project
General: differential geometry, vector space, electromagnetism, mechanics, quantum mechanics, boolean algebra, microeconomics, management, marketing, systems theory, ISO 9000, ISO 25000, Z-transform, Fourier transform

EMPRETEC Training organized by United Nations, Timisoara, Romania [03/2004]

EMPRETEC is an integrated capacity-building programme in the area of SMEs and entrepreneurial skills promotion. It is dedicated to helping promising entrepreneurs put their ideas into action and fledgling businesses to grow

Assistant Programmer [2001 graduate]

The Computer High School Grigore Moisil, Timisoara, Romania
Mentor: Dorin MANZ
Graduated with a final score of 9.35 (scale 1.00 - 10.00; max 10.00)

Key concepts:

FoxPro, BASIC, Pascal, HTML, PHP, C, C++

ADDITIONAL QUALIFICATIONS

Biped Robot (research project) [06/2004 - present]

Modeling the movement of a biped robot that imitates the walking of human body, using the working principle of the leg mechanism (project involves mechanical, electronic, hardware and software knowledge)

Rotary New Generation Exchange, The Netherlands [09/2004]

Internship for: Housenet (real estate software), Planoform (real estate development), GKO (hardware maintenance), K+V (business development)

Design Challenge 2004, Wilhelmshaven, Germany [05/2004]

1st prize for the best technical construction in the German robotics contest Design Challenge 2004

Communication Contest, Bucharest, Romania [05/2003]

Participation in the finals of the Communication Contest (Public Relations section) with the project Corporate Social Responsibility for Orange Romania

Collaboration with several NGO's [2002 - 2005]

While I was a student I participated in several projects (exchange, trainings or helping the local community) of The Rotaract Club, Junior Chamber International, AIESEC, BEST and Liga AC

Various prizes at programming contests, Romania [02/1998 - 10/2001]

Won various prizes at software programming contests and participated in the ACM Programming Contest (South-eastern Europe) (Pascal, C)

HOBBIES / INTERESTS

Swimming, advertising, pool, inline skating, psychology, lateral thinking, lucid dreaming, organizing events (500+ guests)